FAQ

 

Payment Options

  • Our store accepts all major credit cards. 
  • We also accept Paypal for domestic and international orders. Please email us to place your order via Paypal payment processing.

Production Time

  • Made to Order designs take approximately 4-8 weeks depending on our current schedule. You will be notified on an approximate ship date after placing your order.
  • Custom designs take a minimum of 6 weeks and an average of 8-12 weeks. 

Shipping

  • Shipping is free for all U.S. orders.
  • International shipping is $25 per garment and usually arrives in 6 - 10 days.
  • Return shipping costs are not covered.

Alterations

Alterations may be made by a local tailor or by us for an additional fee. Pricing for alterations vary depending on the issue.

Special Fabrics & Colors

  • Swatches of all colors are available upon request.
  • Nude mesh and specific colors may be ordered. 

Return Policy

  • Made to Order unbeaded garments are eligible for a full refund after 14 days. Original tags must be attached.

  • Beaded Made to Order garments are eligible for an exchange for size or store credit after 14 days of delivery. Original tags must be attached.

  • Custom Dress returns are taken on a case-by-case basis. Please contact us regarding the issue with your custom dress and we'll find a solution!